by Ironklaw » 05 Jan 2009, 00:50
Here's how I'd break it down:
Rogers has a fast, reliable network and lots of cool phones. The downside is you get roped into a contract with them, there are hidden fees and their customer support can and will jerk you around. I've had good experience with the service Rogers provides (in all their services) but their support and billing departments are mediocre.
Rogers' bargain brand, Fido, is a good one because the contracts don't have any set terms (something they borrowed from Koodo) and they benefit from having most of Rogers' phones.
Telus, from what I've heard, is pretty bad. They have some decent phones and a fast network, but I've heard that they'll take any opportunity to squeeze a bit more cash out of you.
Telus' bargain brand, Koodo, is a great little provider. I'm with them right now. It uses Telus' network (which is nice. I haven't had any dropped calls and my signal is strong just about anywhere). The phones they have are a bit older, but they're getting nicer ones all the time. They have no contract and you pay month by month and are able to cancel at any time with no cancellation fees. On top of that, if you get the "Tab" your credit can take care of a big chunk of the cost of the phone you buy and then 10% of every bill you get will go toward paying it off. Also, if you're like me and didn't get the Tab, 10% of every bill gets banked, essentially and can be used toward a new phone after a year or so. Kinda neat.
Bell is not a provider I could easily recommend. Their selection of phones is pretty blah and their network is pretty old. As far as I know, they don't offer 3G (which is kind-of important for smart-phone users and the like) and their calls can be a bit shaky.
Bell's bargain brand, Solo, is kind-of alright. They were one of the first to create a subsidiary company (Rogers did it first, but they bought-out Fido, whereas Bell created a new affiliate). It was designed to appeal to the 'hip' crowd. Even the manuals that came with their phones were written the way an 18 year-old would speak. The phones they have, at least when I was with them, mainly focus on the annoying walkie-talkie feature they have and, ultimately, they're not very good phones. Their pay-as-you-go service was pretty good, but then, most pay-go services are pretty good.
So there you have it. If you're looking for something affordable and reliable, I'd strongly recommend Koodo. If you're looking for the same sort of thing but with a pricier phone, then go with Fido. If you really want all the bells and whistles, go with Rogers. There's a contract involved, but the phones are pretty awesome and you'll get all the features you want from a cell phone. The other two are better if you just want a phone, not an office in your palm.