Capital Furs

Dan Skunk wrote:Other providers go over Bell lines anyway. There's no escape.

Lines yes! But not to their servers no.... humm... i wonder....

Viper wrote:can someone help me, I think someone is stealing my wi-fi and I'm not sure what I should do to put an end to it, change password? can someone contact me directly with help?

enable WPA2-PSK on your router and check your DHCP logs :P

Dan Skunk wrote:Other providers go over Bell lines anyway. There's no escape.

The only difference is other providers will generally try to fix your problem than just shut you up.

daxxcat wrote:

Dan Skunk wrote:Other providers go over Bell lines anyway. There's no escape.

Lines yes! But not to their servers no.... humm... i wonder....

Bell's line's, Bell's servers.

CanDSL and all of the other DSL alternatives in Ottawa are 'DSL Resellers'.  They have basicly 'bought time' on Bell's networks at a bulk discount and are reselling it for less.  This is similar to how third party long distance providors work.  They buy time from a the company that owns the network and just resell it for less.

This can get you a better DEAL on your service but if you are having issues on a technical front, these issues are not going to go away.  You are still on Bell's network from modem to trunk and everything inbetween.

DSL and Cable internet are not like dialup where you just phone a straight shot between you and your providor.  You're connection is going to a box that's probably on your block or not much farther away, where it's the transfered to a more substancial connection, goes back to the main servers and feeds into the major trunks of the internet.  Only two companies have laid down the infrastructure for that, Bell and Rogers.  Any other ISP is just leasing time on that infrastructure.

You'll also quite possibly get better technical support from a major company than a smaller company.  Bell and Rogers have HUGE ammounts of resources.  Smaller DSL companies can have smaller and less compotent technical support staff and as they don't OWN the network, if something on that is damaged all they can do is call the company they're leasing from and ask them to fix it for them.

You should also note that Bell implimented traffic shaping on all DSL Resllers on it's lines.  So you're getting shapped either way.  The only thing you'll be getting differently is a different logo on your bill and a different bandwidth up/down limit.

Widontknow wrote:

Viper wrote:can someone help me, I think someone is stealing my wi-fi and I'm not sure what I should do to put an end to it, change password? can someone contact me directly with help?

enable WPA2-PSK on your router and check your DHCP logs :P

Thanks why, think you could maybe help me with DHCP sometime over im, I can do WPA2-PSK but not sure about the other

I use PowerLine  :P    Plug'nPlay!

Hey, wanna know what the problem was?? It was bell's fault!

My internet was accidentally being routed through a bell line card at their home office when it was supposed to be going to Primus' office to their line card. So the order was sent to to have all my traffic re-routed.

PS Ashes, Primus does use their own servers, completely separate from Bell, as they are not a reseller. BUT they still use bell lines as its the only option.

DSL uses something called PPPoE that allows you to make a PPP connection to your isp over Bell's line.

It works much like dial up where you make a phone call that connects you to your ISP's line in the telephone network. Only difference is it used and Ethernet instead of a phone network. :)

What I hear though is that sometimes you can get better customer service from smaller companies though who don't oursource their customer support to large call centres staffed by people that don't understand the technology, may be overseas, and may not speak the language well.

I was on a very small DSL provider before and would be able to talk to the network administrator directly when I had a problem.